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Programs: Professional and Workforce Development

Certificate Course in Writing for a Global Market (Instructor-Facilitated)

Key Program Information
Series Technical Writing: Online Certificate Programs and Classes
Description Write for a global market and apply best practices for international product processes, content development, and adapting services to specific cultures. Sharpen your skills to meet worldwide demands while reaching diverse communities and industries.
Delivery Format Online

Certificate in Professional Technical Communication- Portfolio

Key Program Information
Series Technical Writing: Online Certificate Programs and Classes
Description Expand your knowledge of technical documents and methodology to advance your techniques in technical writing for the workplace. Practice planning strategies to engage your audience and purpose while creating effective documents. Start today.
Delivery Format Online

Certificate in Technical Writing for Current Technical Writers, Editors and Designers

Key Program Information
Series Technical Writing: Online Certificate Programs and Classes
Description Take your technical writing skills to the next level in this online certificate designed to sharpen your expertise in analysis, effective communication, design principles, and content management.
Delivery Format Online

Coaching Your Way to Engaged Employees

Key Program Information
Series Supervisory Management Certificate Program
Next Session October 20-21, 2020
Description Coaching is an effective and popular leadership style that helps employees feel empowered and engaged in their workplace. This online program will teach leaders strategies and provide tools to implement a coaching leadership style.
Delivery Format Online

Compliance to Commitment — Empowering Others to be Their Best

Key Program Information
Series Supervisory Management Certificate Program
Next Session November 10-13, 2020
Description Learn how to create an organizational culture that sets you and your team up for success. This online course provides a comprehensive strategy that enables others to become more capable leaders who inspire commitment and become valuable assets.
Delivery Format Online

Courageous Communication During Crisis

Key Program Information
Series Building Resilient Virtual Teams Series
Next Session December 8, 2020
Description Now, more than ever, learning to communicate well can make all the difference. Explore how conflict, intentionality, emotional intelligence and inspiration intersect to improve your communication-as an individual and a team.
Delivery Format Online

Creating Web Pages Online

Key Program Information
Description This online course will give you the knowledge and tools to utilize HTML coding to develop your very own functional, customized web site.
Delivery Format Online

Creating WordPress Websites Online

Key Program Information
Description This online course will help you build a website without coding knowledge. You will learn to use Wordpress to develop a site for personal or organizational use.
Delivery Format Online

Critical Conversations

Key Program Information
Series Supervisory Management Certificate Program
Next Session March 23-26, 2021
Description The more difficult a conversation is for you, the less likely it is that you will effectively participate in it. In this elective course, learn what makes difficult conversations so challenging and how to increase your ability to engage in them.
Delivery Format Online

Dealing with Conflict

Key Program Information
Series Supervisory Management Certificate Program
Description Poorly managed conflict creates significant costs for organizations and leads to creative insights and innovation that can benefit your organization. This elective will teach you how to apply five proven strategies for effectively managing conflict.
Delivery Format Online

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