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Programs: Professional and Workforce Development

Introduction to Microsoft Excel 2016 Online

Key Program Information
Description You can count on this course to help you maximize the benefits of Excel 2016 in making effective and efficient business decisions.
Delivery Format Online

Introduction to Technical Writing for Industry

Key Program Information
Series Technical Writing: Online Certificate Programs and Classes | Basic Certificate in Technical Writing
Description Explore various areas of a technical writer’s day including professional communication, document design and organization, and audience and purpose in this online course. Become a top notch technical communicator in this growing field. Start today.
Delivery Format Online

Leading High-Performing Teams

Key Program Information
Series Supervisory Management Certificate Program
Next Session December 3-11, 2020
Description How can teams work productively and effectively toward collective goals to achieve superior results? In this program, leaders will learn the critical skills to organize, motivate, and lead high performing teams.
Delivery Format Online

Leading Intentional Customer Service

Key Program Information
Series Supervisory Management Certificate Program
Description Creating a positive customer experience is important for business success. In this elective course, let us help you build exceptional customer service throughout your organization.
Delivery Format Face-to-Face

Leading Through Challenge and Conflict

Key Program Information
Series Change Leadership Hybrid Series
Description Challenging events require a high degree of trust in you as a leader and skillful conflict management techniques. This online course will focus on some of the most critical skills a leader must encompass to earn trust and credibility from their colleagues
Delivery Format Hybrid

Leading Virtual Teams

Key Program Information
Series Building Resilient Virtual Teams Series
Next Session October 27, 2020
Description In this interactive online course, you will learn the fundamental elements of successful teams and how we can apply these concepts to achieve even superior results in an increasingly virtual world
Delivery Format Online

Leading with Integrity

Key Program Information
Series Supervisory Management Certificate Program
Next Session January 15, 2021
Description Does your leadership style foster growth, confidence and inspire team members? In this training, you will learn just what it is that makes certain leaders stand out ethically, culturally and confidently. Walk away with applicable methods for your team.
Delivery Format Online

Learning to Lead

Key Program Information
Series Supervisory Management Certificate Program
Next Session October 8-9, 2020
Next Session February 12-19, 2021
Description In this core course, gain confidence in your unique leadership style and practice the skills that will vastly improve your work relationships.
Delivery Format Online

Maintaining Motivation and Connection in a Virtual Workforce

Key Program Information
Series Building Resilient Virtual Teams Series
Next Session October 13, 2020
Description In this interactive online course, we will assess your personal communication preferences and discover how these individual preferences affect our team’s feelings of connection and motivation.
Delivery Format Online

Mastering Change Leadership

Key Program Information
Series Change Leadership Hybrid Series
Description The only constant in life and work is change and that is truer than ever in our current business culture. Mastering Change Leadership is designed to provide mid-level and executive leaders with the tools to successfully lead their teams through change.
Delivery Format Hybrid

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