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Building Resilient Virtual Teams

According to research firm Gartner, remote workers will represent 35% of all employees worldwide by the end of 2021, compared to 17% in 2019. As remote work grows, how we approach employee communication and team engagement will change.

Key Program Information

This course meets online Tuesday, November 30th and Tuesday, December 14th from 8:30 am - 4:00 pm.

Achieve your team goals in an increasingly virtual world

This series will help leaders and managers navigate remote work arrangements, from a hybrid to a fully remote team. You will receive the tools you need to manage remote workers and build teams that will thrive. Our expert instructors will present strategies to help your team adapt and respond. You will learn how to build successful virtual teams that stay connected, innovative and effective. 

Program Agenda 

November 30th:  

Morning Session: Virtual Team Resilience with Allison Cooley 

  • Understand why it’s important for leaders to pay attention to the wellbeing and sense of balance in their team members. 
  • Identify the different signs individuals in their teams may exhibit under stress.
  • Help their team members identify possible stress triggers and employ coaching strategies to help them turn pressure and tension into engagement and enthusiasm 

Afternoon Session: Virtual Team Engagement with Jill Mueller 

  • Learn how to design a virtual environment that fosters engagement 
  • Experience tools for engagement 
  • Determine how to find the right engagement tools 
  • Share best practices for team engagement 

December 14th:  

Morning Session: Motivation and Connection in the Virtual Workforce with Jean Davidson 

  • Identify your personal style of communication (based on eight personality types) 
  • Explore the impact of personal style on others 
  • Investigate the implications of working virtually on various personalities 
  • Discuss performance motivators and blockers 
  • Identify ways to motivate staff based on style 
  • Create action steps for improving employee motivation 

Afternoon Session: Effective Virtual Teams with Lisa Negstad 

  • Increase understanding of the team as a separate system that needs care and attention 
  • Acquire methods of creating shared accountability within teams 
  • Learn latest research about what creates engaged teams 
  • Gain skills in surfacing and resolving conflicts 

Who should attend

Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, anyone who manages the work of others


  • headshot of Jill Mueller

    Jill Mueller, UWCPC, PCC, MS (Master of Science in Administrative Leadership, Adult Education, Human Resource and Workforce Development at UW‐Milwaukee) is the Vice President for Training and Learning Experiences at Darcy Luoma Coaching & Consulting. Throughout her career, Jill has worked in government, higher education, and college access. She received her Certified Professional Coaching Certificate from UW‐Madison and is a Professional Certified Coach (ACC) with the International Coach Federation. Most recently, Jill became a Certified Team Performance Coach through Team Coaching International and also completed the robust Organization and Relationship Systems Coaching (ORSC) training which focuses on relationship intelligence to assist teams to address their people problems.

  • Headshot of Jean Davidson

    Dr. Jean Davidson, a coaching and consulting professional from the Twin Cities, has 25 years of experience in education, management and consulting. Jean enjoys coaching individuals, teams and organizations and working with people to help them make changes in their lives. Jean has a Doctorate in Organization Development and a Master's in Human Resource Development, and is a Licensed Insights Practitioner as well as Certified Professional Co-Active Coach.

  • Headshot of instructor of assertiveness training Allison Cooley

    As Founder and CEO of Effectability, LLC, Allison Cooley brings 25+ years of senior leadership, organization development, facilitation and business ownership experience to her workshops. Her enthusiastic, engaging style and deep knowledge of people and organization systems have inspired thousands of leaders and team members at hundreds of organizations to communicate more effectively, better manage change and conflict, build stronger relationships, create productive, resilient cultures and get things done. Allison holds a Certified Executive Coach designation from the Center for Executive Coaching, is a Board Certified Coach (Center for Credentialing and Education), is a Myers‐Briggs practitioner (CAPT) and is DiSC certified (Wiley). She received her bachelor’s degree from the University of Wisconsin‐Eau Claire and her master’s degree in Adult Education from the University of Minnesota.

  • Head shot of Lisa Negstad

    Lisa Negstad consults with a diverse clientele of nonprofits, philanthropies, and government in leadership and organizational development. Believing anyone can be a leader, Lisa lives in two worlds: traditional hierarchies, where she helps managers excel in their role, and collective teams, where she helps groups think systemically and improve their shared leadership skills. Before starting her own consulting firm, Lisa held senior leadership and management positions in several international and U.S.-based nonprofit organizations. Lisa has an MBA from Yale and a B.A. in psychology from Luther College and is certified as a Human Systems Dynamics professional. Lisa, an ongoing learner of cultural agility, brings a strong value of inclusion and participatory processes to her training.


*Listing of sponsors does not represent endorsement by UW-Eau Claire Continuing Education/Extension.

CEU Information

Participants will earn 1.2 Continuing Education Units ( 12 Contact Hours) upon completion of this program.

Disability Accommodations

UW-Eau Claire Continuing Education encourages children and adults with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

Cancellation Policy

We understand life happens. Should you need to cancel your registration, you may substitute someone to take your place, at any time, at no cost to you. If we cancel a program, we’ll give you your money back.

If your program is 14 or more days away:
You may transfer once to any currently available program – no charge!
If you have to cancel, you will receive a refund, minus a 20% administrative fee.

If your program is less than 14 days away:
You may transfer once to any currently available program, plus a 20% transfer fee.
If you cancel, you will not receive a refund.

If you are registered and do not attend the program, you are responsible for the full fee.

Substitution, refund or transfer requests must be submitted via email or phone call to UW-Eau Claire Continuing Education.

There are currently no upcoming dates for this program. To make sure you are notified when dates are scheduled, please join our mailing list.

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