Have you experienced communication breakdowns in the workplace? Learn to communicate more effectively with this interactive course and gain confidence in your communication to help prevent these breakdowns.
Series | Professional Communication Certificate |
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Gain confidence as a communicator
In today’s business world there are many challenges to communication including technology and physical space. This online course will give you the foundational knowledge you need to be an exceptional communicator. Learn to be intentional and influential in your communication so that you can navigate challenging situations and move forward in your growth and in your career.
Through interactive group work, you will learn about your communication style and how to improve communication with your team so you can lead from your current position. Seats are limited for this course in order to provide you with more personalized instruction.
Additional Learning Objectives:
- Understand your communication style and recognize how your style might be perceived by others, especially in times of stress
- Learn how to adjust your communication style situationally to meet the communication needs of others to build stronger, more trusting relationships
- Demonstrate credibility and confidence in leadership communication situations such as influencing others, gaining commitment and sharing information or feedback
- Use active listening and skillful questioning techniques to help team members solve problems, remove performance barriers and improve productivity

Who should attend
Anyone who wants to improve their interpersonal communication skills
Instructors
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As Founder and CEO of Effectability, LLC, Allison Cooley brings 25+ years of senior leadership, organization development, facilitation, and business ownership experience to her workshops. Her enthusiastic, engaging style and deep knowledge of people and organization systems have inspired thousands of leaders and team members at hundreds of organizations to communicate more effectively, better manage change and conflict, build stronger relationships, create productive, resilient cultures, and get things done. Allison holds a Certified Executive Coach designation from the Center for Executive Coaching, is an Inclusion Institute Certified Diversity Practitioner, is a Board Certified Coach (Center for Credentialing and Education), is a Myers‐Briggs practitioner (CAPT), and is DiSC certified (Wiley). She received her bachelor’s degree from the University of Wisconsin‐Eau Claire and her master’s degree in Adult Education from the University of Minnesota.