Lessons in Leadership and Employee Engagement

The current landscape for finding new employees is challenging. That’s why it’s important to retain your existing employees by keeping them engaged. This leadership training will provide lessons that will turn engagement around within your organization.

Key Program Information
Categories Professional and Workforce Development | Business
Program Type Non-Credit
Delivery Format Face-to-Face
Series Workforce Development

Who Should Attend

Business and organization leaders who want to retain their employees by keeping them engaged.

Group of coworkers talking around a table.

Program Description

Learn employee engagement strategies

Recent studies have shown 60-70 percent of the U.S. workforce is disengaged at work. Not only does this hurt productivity, but it can lead to high turnover in an organization. Today’s workers are looking for a work experience that is motivating, taps into their creative talents and challenges them. Come to this workshop to learn more about leadership lessons and employee engagement.

You will discuss and learn:

  • Why is employee engagement such a problem?
  • Key lessons in leadership and communication that will turn engagement around.
  • What leadership can do to effectively tap into creative talents?
  • How to build an engaged and high-performing team.

Instructors

Sam George is the Director of the Customer Experience Center and leads Coram’s Infusion Intake Operations. Sam joined Coram in September of 2018 and is driving reductions in patient wait times through automation and service excellence.

Prior to joining Coram, Sam has spent more than 15 years leading customer facing teams. Just recently, he supported the Mayo Clinic’s Epic implementation and transformation to a Shared Services operating model. Sam has also led various new product startups, acquisition integrations, and system implementations while serving in leadership positions at Cigna and UnitedHealth Group.

Sam possesses strong business acumen and expertise in Six Sigma, SDLC, program management, and vendor management. Sam holds an M.B.A. from the University of Wisconsin-Eau Claire, a B.B.A. in Business Administration and Information Systems from Eastern New Mexico University, and an A.A. in Business Management from New Mexico Military Institute. Sam has also completed multiple post-graduate and executive development offerings through Cigna, UnitedHealth Group, and Belmont University, as well as serves as a guest speaker, adjunct, and contributor to the University of Wisconsin system.