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Microaggressions and Bias in the Workplace

In this virtual training, learn the definition and impact of microaggressions, and how to recognize and reduce them in your workplaces. You will gain an understanding of how bias affects your work or leadership experience.

Key Program Information
Series Building Cultural Intelligence Certificate Series
Delivery Format Online

Learn the impact on employee recruitment and retention

Microaggressions are the everyday verbal, nonverbal, and environmental slights, snubs, or insults, whether intentional or unintentional, which communicate hostile, derogatory, or negative messages to target persons based solely upon their marginalized group membership. 

In this program, participants will learn to recognize microaggressions, reduce them in their daily lives, and support those who experience them daily. Participants will practice effectively addressing microaggressions when they see them in the workplace. 

Unconscious bias can affect hiring, assignments, promotions, and, in healthcare ‐ patient care and safety. Multiply unconscious bias interactions by the number of leaders, supervisors, and caregivers in the organization and you have a multiplier impact upon the organization that can skew its purpose and direction. 

This training will improve leadership and employee’s awareness of microaggressions and unconscious bias which can in turn improve recruitment and retention of diverse employees. Improve the culture of your organization by creating a safer and more inclusive environment. 

This is a Tier 1 program in a 3-program series. It can be taken on its own or you can take all three programs to earn a certificate in ‘Building Cultural Intelligence’.

woman having a conversation with someone off screen

Who Should Attend

Business and organization employees and supervisors, educators, social workers, other human health services employees, health care providers


Creating culturally intelligent organizations and workspaces has become increasingly important in today’s society. Working towards creating Equity, Diversity and Inclusion (EDI) goals will improve the efficiency, recruitment, and retention of employees. Specifically, we need to create systems for all employees to feel empowered, safe and equipped to do their best work. In response to the need for practical knowledge and strategies to implement Equity, Diversity, and Inclusion, this virtual series was developed to help business leaders, supervisors, and employees advance EDI goals within their organizations. 

Building Cultural Intelligence Certificate Series is a three-part virtual series that lays the foundation for participants to support diversity and inclusion in their workplaces and personal lives. The tiered courses allow participants to create a common understanding and language around diversity topics before they come together to bring the theory to practice in their organizations. The culminating course focuses on strategies for employees at any level to work toward equity and inclusivity within their sphere of influence. 

Tier 1: 

  • Safe Spaces: Honoring Gender and Sexuality in the Workplace
  • Microaggressions and Bias in the Workplace 

Tier 2: 

  • Strategies for Creating Culturally Intelligent Organizations 

*Please note: prerequisites for Tier 2 programs include ‘Microaggressions and Bias in the Workplace’ and ‘Safe Spaces: Honoring Gender and Sexuality in the Workplace’.  

Enroll in all three programs for $600 total.

‘Building Cultural Intelligence Certificate’ is earned after the three programs are completed. Attend all three programs to earn a certificate in ‘Building Cultural Intelligence’. All programs will be offered virtually and on multiple dates, allowing for convenience and flexibility for completing the Certificate.


  • Jodi Thesing‐Ritter is the executive director for diversity and inclusion at the University of Wisconsin‐Eau Claire. She provides leadership for diversity and inclusion for the campus, supervises the campus college access and success program‐ Blugold Beginnings, facilitates the Civil Rights Pilgrimage, teaches in the Women’s Studies and Honors programs, and provides ongoing training and development on issues of diversity and inclusion. Her research on the UW‐Eau Claire Civil Rights Pilgrimage has been published in the book‐ Dark Tourism and Pilgrimage. Jodi received a bachelor’s degree in biology from St. Mary’s University in San Antonio, TX, a master’s degree in student personnel administration from Columbia University and an education specialist degree from UW‐Stout. She was honored with the Equity, Diversity & Inclusion Excellence award from UW‐Eau Claire and has received the UW System Board of Regents Diversity Award for her work with Blugold Beginnings. Her strengths are Activator, Developer, Strategic, Positivity, and Achiever.

  • Dang Yang is the Director of the Office of Multicultural Affairs (OMA) at the University of Wisconsin‐Eau Claire (UWEC). In this role, he leads and supports a team of professionals who provide direct student support services for students of color, supports university-wide efforts in equity and inclusion, and collaborates with stakeholders in strategic initiatives that foster a welcoming climate across the campus and community. Prior to joining UWEC, Yang was the Diversity Manager at Chippewa Valley Technical College (CVTC) where his department served students with disabilities, multicultural students, international students, and nontraditional occupation students. In addition, Yang also served as the Multicultural Recruitment & Retention Coordinator in the School of Education at the University of Wisconsin‐Stout, where he served as the Director of the TEACH Support Network, a program providing comprehensive support for traditionally underrepresented pre‐service teachers in training. Yang is a life‐long learner who is passionate about student success. As such, Yang’s research interests have included examining student leadership development among students of color, as well as exploring how dominant cultural narratives perpetuate inequities in higher education and its impacts on students of color. He graduated from UWEC with a B.A. in Public Communications and from the University of Minnesota‐Twin Cities with an M.A. in Multicultural College Teaching & Learning. Yang and his partner live in the Chippewa Valley with his two children. Yang loves to read, is an avid traveler, and enjoys active outdoor activities all year round.  

CEU Information

Participants will earn 6 Contact Hours upon completion of this program.

Additional CEU Information by Profession: 

Wisconsin Social Workers

Our programs qualify as continuing education offered by an accredited university. The State Board recognizes contact hours for all listed programs.

Wisconsin Substance Abuse Counselors

The Wisconsin Department of Safety and Professional Services approves contact hours for programs consisting of relevant content taught by qualified presenters. Contact our office with questions about specific program approvals.

Wisconsin Licensed Marriage and Family Therapists

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Licensed Counselors

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Educators and School Psychologists

Continuing education programs from the University of Wisconsin campuses may qualify toward your Professional Development Plan (PDP).

Other Professions

Contact your professional board or organization for specific continuing education requirements.

Disability Accommodations

UW-Eau Claire Continuing Education encourages children and adults with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

Cancellation Policy

We understand life happens. Should you need to cancel your registration, you may substitute someone to take your place, at any time, at no cost to you. If we cancel a program, we’ll give you your money back.

If your program is 14 or more days away:
You may transfer once to any currently available program – no charge!
If you have to cancel, you will receive a refund, minus a 20% administrative fee.

If your program is less than 14 days away:
You may transfer once to any currently available program, plus a 20% transfer fee.
If you cancel, you will not receive a refund.

If you are registered and do not attend the program, you are responsible for the full fee.

Substitution, refund or transfer requests must be submitted in writing to UW-Eau Claire Continuing Education.

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Enroll in all three sessions of the series for $600.


Phone: 715-836-3636
Toll Free: 866-893-2423

103 Garfield Avenue
Vicki Lord Larson Hall 1108
Eau Claire, WI 54701

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