Supervisory Management: Diversity in the Workplace

Understand how to work with, interact with, and value cultures different than your own. Learn strategies for creating a diverse workforce, resulting in an immediate positive impact on relationships and business. Start engaging with diversity today.

Key Program Information
Categories Business Continuing Education Professional and Workforce Development
Program Type Non-Credit
Delivery Format Face-to-Face
Series Supervisory Management Certificate Program

Who Should Attend

Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.

Program Description

Explore the value in cultivating a diverse workforce

Our nation’s diversity of people is the reason we are such a dynamic country. In today’s workforce, understanding how to work with, incorporate, and value people of other cultures is crucial to organizational success. The more we understand ourselves and each other -- our cultures, our traditions, our values, our personalities --  the more positive of an impact we make in our organization. This positive effect ripples into our relationships and our business. Upon completing this course, participants will leave with a greater willingness to learn about others, accept others, and engage with all different types of people in the workplace.

Whether you are looking for a career change, an opportunity to move up with your current employer, or just have an interest in this relevant topic, the collaborative learning environment of this workshop fosters the opportunity to form close connections with other professionals.  Course content is applicable to all employees and employers, and the networking is one of the greatest values of the program.

Features the program offers:

  • Provides a clear understanding of what diversity is and is not
  • Raises a greater awareness and sensitivity to diversity issues that go beyond assumptions
  • Recommends behavioral tools for fostering a more cohesive workplace
  • Discusses the benefits and challenges of hiring a diverse workforce

This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take any six days of electives plus the three core courses to complete your certificate.


Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.

If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!

Working for this certificate will help you:

  • Gain confidence in your leadership skills
  • Communicate better with your team
  • Encourage your team to be more productive
  • Deal with conflict effectively
  • Find success and advance toward your career goals

Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.

How the Certificate Works:

You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhance specific skills you want to build on. 

Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.



Headshot of Stacy Shapiro

Stacy Shapiro is President of Shapiro Strategies (a consulting and training firm) and has over 20 years of leadership experience. She received a communications degree from UW-Madison and has held various leadership roles nationwide. In her current work, she passionately encourages organizations and businesses to focus on quality leadership, positive communications, and pursuing excellence…all while setting a values-driven course for the future.