Supervisory Management: Negotiation Skills

Negotiation doesn’t have to be a scary word. Master the techniques needed to achieve satisfying agreements for all parties. Learn negotiation strategies in this elective course with an opportunity to practice new skills in a supportive environment.

Key Program Information
Categories Business Continuing Education Professional and Workforce Development
Program Type Non-Credit
Delivery Format Face-to-Face
Series Supervisory Management Certificate Program

Who Should Attend

Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.

Program Description

Navigate your way through successful negotiations

Many things in life are negotiable. Negotiations are a daily must-do for business professionals, but are often feared or avoided, and generally misunderstood. These are skills that anyone can learn and get good at with a bit of practice. This program will give you the opportunity to practice these skills and get immediate feedback and coaching so that you can walk away with increased skill levels and confidence to handle future negotiations.

What you will learn:

  • Identify personal “hot buttons” using techniques to control emotions
  • Apply strategies to uncover others’ interests and opportunities for mutual gain
  • Overcome common obstacles to successful negotiation
  • Deal with “hard bargainers” and “price buyers”
  • Control your negotiation timeline

This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take any six days of electives plus the three core courses to complete your certificate.

 

Certificate

Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.

If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!

Working for this certificate will help you:

  • Gain confidence in your leadership skills
  • Communicate better with your team
  • Encourage your team to be more productive
  • Deal with conflict effectively
  • Find success and advance toward your career goals

Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.

How the Certificate Works:

You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhance specific skills you want to build on. 

Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.

 

Instructors

Chris Hinrichs headshot

Chris served as adjunct faculty at UW-Madison, School of Business-Executive Education for 30 years and has a Master’s degree in Adult Education, emphasis in Organizational Behavior and Counseling Psychology. He designs and delivers professional development programs in the field of human relations. Chris was an Adult Corporate Enrichment Program designer and director for Outward Bound Schools in the Midwest and Eastern United States.

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Discounts

GROUP2017

$75 off per seminar when you register 3 or more people at the same time for 2017 programs.

Questions?

Phone: 715-836-3636
Toll Free: 866-893-2423

103 Garfield Avenue
Old Library 1108
Eau Claire, WI 54701

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