Negotiation doesn’t have to be a scary word. Master the techniques needed to achieve satisfying agreements for all parties. Learn negotiation strategies in this elective course and have an opportunity to practice new skills in a supportive environment.
|Categories||Business | Continuing Education | Professional and Workforce Development|
|Series||Supervisory Management Certificate Program|
Who Should Attend
Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.
Navigate your way through successful negotiations
Many things in life are negotiable. Negotiations are a daily must-do for business professionals, but are often feared or avoided, and generally misunderstood. These are skills that anyone can learn and get good at with a bit of practice. This program will give you the opportunity to practice these skills and get immediate feedback and coaching so that you can walk away with increased skill levels and confidence to handle future negotiations.
What you will learn:
- Identify personal “hot buttons” using techniques to control emotions
- Apply strategies to uncover others’ interests and opportunities for mutual gain
- Overcome common obstacles to successful negotiation
- Deal with “hard bargainers” and “price buyers”
- Control your negotiation timeline
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take any six days of electives plus the three core courses to complete your certificate.
Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.
If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!
Working for this certificate will help you:
- Gain confidence in your leadership skills
- Communicate better with your team
- Encourage your team to be more productive
- Deal with conflict effectively
- Find success and advance toward your career goals
Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.
How the Certificate Works:
You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management, and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhances specific skills you want to build on.
Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.
Not interested in taking the whole certificate? You can also take classes individually.
Jim Dahl has 40+ years of consulting and private sector experience including a role as Director of Leadership Development for SUPERVALU, Inc. He has worked in a wide variety of organizations providing expertise on organizational change, talent management and individual development.