Recruiting and Retaining Top Performers

Build your dream team. This elective course will provide you with the knowledge and skills to recruit and retain the best employees for your organization.

Key Program Information
Categories Professional and Workforce Development | Business | Degrees, Certificates, and Courses for Contemporary Learners
Program Type Non-Credit
Delivery Format Face-to-Face
Series Supervisory Management Certificate Program

Who Should Attend

Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.

Program Description

Recruit and retain employees 

Do you know how much employee turnover is costing your business? The expense to replace an employee can range from 50-200% of the position’s base salary. You can help reduce these costs by recruiting and retaining a more engaged and committed workforce. This course will guide you through a proven process for attracting and retaining key performers within your business.

Learn how to:

  • Create a recruitment strategy to support organizational goals and values
  • Identify and use essential competencies to drive the recruitment and selection process
  • Select and use assessment tools to help quantify hiring decisions
  • Build employee engagement through best-practice retention strategies
  • Develop metrics to measure and evaluate employee retention efforts

This course can be taken individually or as part of the Supervisory Management Certificate Program.  This is an elective course. Take any six days of electives plus the three core courses to complete your certificate.


Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.

If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!

Working for this certificate will help you:

  • Gain confidence in your leadership skills
  • Communicate better with your team
  • Encourage your team to be more productive
  • Deal with conflict effectively
  • Find success and advance toward your career goals

Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.

How the Certificate Works:

You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management, and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhances specific skills you want to build on. 

Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.

Not interested in taking the whole certificate? You can also take classes individually. 



Jeff Kortes has more than 25 years experience in human resources and also runs his own company, Human Asset Management LLC.  He has worked at companies that specialize in manufacturing, construction, textiles and software development.  During his entire career, he has worked to recruit, retain and develop employees, at companies including ConAgra Foods, industrial equipment supplier SPX, and automotive retailer Midas International, and more. Jeff is the author of Give Your Employees C.R.A.P...and 7 Other Secrets to Employee Retention and Welcome to Dodge…Tales from the Frontiers of Business. For more information visit and follow Jeff on Twitter @jeffkortes