Supervisory Management Certificate Program

Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.

If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!

Working for this certificate will help you:

  • Gain confidence in your leadership skills
  • Communicate better with your team
  • Encourage your team to be more productive
  • Deal with conflict effectively
  • Find success and advance toward your career goals

Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.

How the Certificate Works:

You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhance specific skills you want to build on. 

Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.

 

Programs in this Series

Supervisory Management: Diversity in the Workplace

Key Program Information
Categories Business, Continuing Education, Professional and Workforce Development
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session August 23, 2017 in Eau Claire
Description
Understand how to work with, interact with, and value cultures different than your own. Learn strategies for creating a diverse workforce, resulting in an immediate positive impact on relationships and business. Start engaging with diversity today.

Supervisory Management: Maximizing Team Talent and Motivation

Key Program Information
Categories Continuing Education, Business, Professional and Workforce Development
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session July 19, 2017 in Eau Claire
Description
Understand individual skills and team abilities to maximize organizational talent. Learn best practices in talent matching, goal-setting, and employee roles to lead others to success. This elective course focuses on developing teams and individuals.

Supervisory Management: Negotiation Skills

Key Program Information
Categories Business, Continuing Education, Professional and Workforce Development
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session September 21–22, 2017 in Eau Claire
Description
Negotiation doesn’t have to be a scary word. Master the techniques needed to achieve satisfying agreements for all parties. Learn negotiation strategies in this elective course with an opportunity to practice new skills in a supportive environment.

Supervisory Management: Recruiting and Retaining Top Performers

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session June 22–23, 2017 in Eau Claire
Description
Build your dream team. This elective course will provide you with the knowledge and skills to recruit and retain the best employees for your organization.

Supervisory Management: Maximizing Performance

Key Program Information
Categories Professional and Workforce Development, Business, Continuing Education
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session November 16–17, 2017 in Eau Claire
Description
Every organization gets things done through people. Effectively influencing employees to achieve maximum productivity and performance is the hallmark of effective leaders, which is what you’ll learn in this elective course.

Supervisory Management: Employee Evaluation and Performance Management

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session June 1–2, 2017 in Eau Claire
Next Session November 9–10, 2017 in Eau Claire
Next Session December 14–15, 2017 in Hudson
Description
Are you doing a good job? In this core course, learn how providing consistent, effective performance feedback to your employees is beneficial for everyone involved.

Supervisory Management: Orientation,​ Time Management and Delegation

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session October 12–13, 2017 in Eau Claire
Next Session October 26–27, 2017 in Hudson
Description
Empower your employees. This core course will help you become an effective supervisor by learning how to utilize your employees’ strengths to work as a team.

Supervisory Management: HR Management for Non-HR Managers

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Description
This elective course is designed for those who do not have direct human resource experience but interact regularly with employees and play a critical role in ensuring productivity and engagement.

Supervisory Management: Critical Conversations

Key Program Information
Categories Professional and Workforce Development, Business, Continuing Education
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session December 7–8, 2017 in Hudson
Description
The more difficult a conversation is for you, the less likely it is that you will effectively participate in it. In this elective course, learn what makes difficult conversations so challenging and how to increase your ability to engage in them.

Supervisory Management: Learning to Lead

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session September 14–15, 2017 in Eau Claire
Next Session September 28–29, 2017 in Hudson
Description
In this core course, gain confidence in your unique leadership style and practice the skills that will vastly improve your work relationships.

Supervisory Management: Dealing with Conflict

Key Program Information
Categories Professional and Workforce Development, Business, Continuing Education
Program Type Non-credit
Delivery Format Face-to-Face
Series
Next Session October 19–20, 2017 in Hudson
Description
Poorly managed conflict creates significant costs for organizations and lead to creative insights and innovation that can benefit your organization. This elective course will teach you how to apply five proven strategies for effectively managing conflict.

Supervisory Management: Effective Change Management

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Description
Organizations are constantly facing change, as a manager, learn to effectively deal with and plan for change while helping your team do the same.

Supervisory Management: Leading Intentional Customer Service

Key Program Information
Categories Professional and Workforce Development, Business
Program Type Non-credit
Delivery Format Face-to-Face
Series
Description
Creating a positive customer experience is important for business success. In this elective course, let us help you build exceptional customer service throughout your organization.