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Ethics and Boundaries: Cognitive Bias, My Internal Disguise

This program explores how unconscious biases impact social workers' decisions and interactions with clients. Participants will learn to identify their own biases and develop strategies to deliver ethical care to clients from diverse backgrounds.

Key Program Information
Series Ethics and Boundaries
Next Session Nov. 8, 2024 | 8:30 a.m. to 12:30 p.m.

Remove the Blindfold of Bias

Emotions impact the decisions we make including the ‘good,’ the ‘bad,’ and the ‘ugly’ influencers that rest in the deep areas of our mind: heuristics. We say we are not biased individuals but in reality, our underlying thoughts and emotions are based on preconceptions and lived experience. We will take a deep dive into the cognitive biases that, in your role as a helper, are subconsciously impacting and potentially blinding your decision-making capabilities. We will explore how these biases affect your personal relationships; judgments regarding equity, diversity, and inclusion; and the day-to-day responses in working with others. Take a journey to provide light and clarity, removing the blindfold of bias.

Learning Objectives: 

  • Gain an understanding of heuristics.
  • Explore and interpret personal cognitive biases that affect decision-making.
  • Examine personal biases and the role of power to improve self-awareness in a helping role.
  • Develop and enhance interventions with clients from differing identities and cultures than oneself, through a critical-self bias review lens.
  • Recognize ethical dilemmas faced by bias and implement an ethical decision-making model to process and improve future social work practice.

This program meets Wisconsin Ethics and Boundaries continuing education requirements for human service professionals.

Who should attend

Human service professionals such as social workers, professional counselors, therapists, and psychologists.


  • Man stands in front of a green tree. He is smiling and wearing a blue suit with a striped tie, and is slightly more in-focus than the tree behind him.

    Dana Johnson, from Wisconsin, is a career social worker, practicing in senior-level management in state government, county human services, an educator in higher education, and operating a consulting and professional development firm. His experience includes child welfare practice, policy, and reform; transformational organizational leadership and culture change, supervision of teams, continuous quality improvement, and dynamic equity, diversity, and inclusion efforts across micro, mezzo, and macro systems. 

CEU Information

Participants will earn 4 Contact Hours upon completion of this program.

Additional CEU Information by Profession: 

Wisconsin Social Workers

Our programs qualify as continuing education offered by an accredited university. The State Board recognizes contact hours for all listed programs.

Wisconsin Substance Abuse Counselors

The Wisconsin Department of Safety and Professional Services approves contact hours for programs consisting of relevant content taught by qualified presenters. Contact our office with questions about specific program approvals.

Wisconsin Licensed Marriage and Family Therapists

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Licensed Counselors

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Educators and School Psychologists

Continuing education programs from the University of Wisconsin campuses may qualify toward your Professional Development Plan (PDP).

Other Professions

Contact your professional board or organization for specific continuing education requirements.

Disability Accommodations

UW-Eau Claire Continuing Education encourages individuals with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

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Fee includes online interactive instruction and digital materials.