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Hoarding: Identifying, Assessing, and Addressing

Hoarding is a mental health disorder that can be challenging to address. At this online training professionals will learn skills and strategies to work with clients compassionately and collaboratively.

Key Program Information
Series Hoarding: Compassion and Collaboration Series

This class meets April 16th, 2024, 9:00 a.m. - 4:00 p.m.

Related Program

Learn how Empathy and Empowerment Can Make the Difference

Hoarding is a multi-dimensional condition that can be difficult to identify and address. This professional online training is for anyone who may serve or interact with someone who is struggling with hoarding disorder. You will learn from nationally-known hoarding expert Marnie Matthews, a licensed clinical social worker and founder of The Clutter Movement. Marnie created a checklist to help identify and treat people who are suffering from hoarding disorder. 

Through this virtual training, you will work through a three-step approach to learn how to work with people compassionately to help them overcome this disorder. You will explore specifics on how to work together as a community to identify those struggling and utilize resources to connect them with the support they need to overcome this disorder. 

Training Agenda: 

Section 1: Understand Hoarding Disorder // 

Participants will gain an understanding of Hoarding Disorder as a mental health issue. They will learn how to identify hoarding disorder and differentiate it from other issues with clutter. 

Section 2: Empathy, Empowerment, and Engagement //

Participants will learn how to use empathy and empowerment within their roles to help engage the individual and other team members in a compassionate and effective person-centered, collaborative multidisciplinary resolution process.

Section 3: Harm Reduction and The Collaborative Approach to Hoarding // 

Participants will learn to use and implement uniform objective tools, skills, and strategies to develop effective multidisciplinary collaborative plans to resolution. This includes a case study and discussion on professional roles in hoarding cases (challenges, abilities, and limitations) and how to best utilize roles to complement the process 

It is highly recommended to take Hoarding: Identifying, Assessing, and Addressing before taking Collaborative Community Approaches to Hoarding, as they are designed to build on each other.

colorful tangle of lines moving into an organized spiral

Who should attend

Anyone who may serve or interact with someone who is struggling with hoarding issues. This may include social workers, counselors, therapists, or other health and human service professionals. Police and fire department personnel may also benefit from this program.


  • portrait of Marnie Matthews

    Marnie Matthews is a Licensed Clinical Social Worker specializing in the mental health treatment and crisis management of hoarding and the founder of the Center for Hoarding and Cluttering and The Clutter Movement. Prior to moving to Tennessee, Marnie developed and was the Clinical and Program Director of the North Shore Center for Hoarding and Cluttering (NSCHC) in Massachusetts from May 2011 to June 2017. Marnie is recognized as one of the top experts in the field of hoarding work, providing treatment, consultations, and on-site training in addition to speaking regularly at conferences and agencies throughout the United States on topics such as Understanding Hoarding Disorder, CBT for Hoarding Behavior, Hoarding Task Force Development, and the Collaborative Approach for Resolving Hoarding Cases. Marnie developed the Uniform Inspection Checklist (UIC) as a standardized and objective tool for assessing, goal setting, and the monitoring and measuring of progress in hoarding cases. The UIC is currently being used nationwide, in Canada, and in Australia to help resolve hoarding cases. Marnie has been the Vice-President of the Board of Directors of The Hoarding Project, a member of the Hoarding Task Force of Middle TN, chaired the North Shore Hoarding Task Force, was a member of the Boston Hoarding Task Force, and sat on the MA Statewide Steering Committee on Hoarding.  Marnie is also a Graduate Level Field Instructor and has supervised and trained Social Workers since 2013 for programs at Salem State University, Simmons College and Denver University. In addition, Marnie currently works with clients struggling with Hoarding Disorder, Hoarding Behavior, Anxiety Disorder and OCD through the Nashville OCD and Anxiety Treatment Center in Brentwood, Tennessee. 

CEU Information
Round logo with text "Approved Continuing Education Provider, NBCC"

Participants will earn 6 Contact Hours upon completion of this program.

UW-Eau Claire Continuing Education has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6669. Programs that do not qualify for NBCC credit are clearly identified. UW-Eau Claire Continuing Education is solely responsible for all aspects of the program.

Additional CEU Information by Profession: 

Wisconsin Social Workers

Our programs qualify as continuing education offered by an accredited university. The State Board recognizes contact hours for all listed programs.

Wisconsin Substance Abuse Counselors

The Wisconsin Department of Safety and Professional Services approves contact hours for programs consisting of relevant content taught by qualified presenters. Contact our office with questions about specific program approvals.

Wisconsin Licensed Marriage and Family Therapists

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Licensed Counselors

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Educators and School Psychologists

Continuing education programs from the University of Wisconsin campuses may qualify toward your Professional Development Plan (PDP).

Other Professions

Contact your professional board or organization for specific continuing education requirements.

Disability Accommodations

UW-Eau Claire Continuing Education encourages individuals with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

Cancellation Policy

We understand life happens. Should you need to cancel your registration, you may substitute someone to take your place, at any time, at no cost to you. If we cancel a program, we’ll give you your money back.

If your program is 14 or more days away:
You may transfer once to any currently available program – no charge!
If you have to cancel, you will receive a refund, minus a 20% administrative fee.

If your program is less than 14 days away:
You may transfer once to any currently available program, plus a 20% transfer fee.
If you cancel, you will not receive a refund.

If you are registered and do not attend the program, you are responsible for the full fee.

Substitution, refund or transfer requests must be submitted via email or phone call to UW-Eau Claire Continuing Education.

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