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Hoarding: Identifying, Assessing, and Addressing

Hoarding is a mental health disorder that can be challenging to address. At this online training professionals will learn skills and strategies to work with clients compassionately and collaboratively.

Key Program Information
Delivery Format Online

Learn how Empathy and Empowerment Can Make the Difference

Hoarding is a multi-dimensional condition that can be difficult to identify and address. This professional online training is for anyone who may serve or interact with someone who is struggling with hoarding disorder. You will learn from nationally-known hoarding expert Marnie Matthews, a licensed clinical social worker and founder of The Clutter Movement. Marnie created a checklist to help identify and treat people who are suffering from hoarding disorder. 

Through this virtual training, you will work through a three-step approach to learn how to work with people compassionately to help them overcome this disorder. This program is a follow-up to a very successful and informative Hoarding program that was previously held. You will explore specifics on how to work together as a community to identify those struggling and utilize resources to connect them with the support they need to overcome this disorder. 

Training Agenda: 

Section 1: Understand Hoarding Disorder // 

Participants will gain an understanding of Hoarding Disorder as a mental health issue. They will learn how to identify hoarding disorder and differentiate it from other issues with clutter. 

Section 2: Empathy, Empowerment, and Engagement //

Participants will learn how to use empathy and empowerment within their roles to help engage the individual and other team members in a compassionate and effective person-centered, collaborative multidisciplinary resolution process.

Section 3: Harm Reduction and The Collaborative Approach to Hoarding // 

Participants will learn to use and implement uniform objective tools, skills, and strategies to develop effective multidisciplinary collaborative plans to resolution. This includes a case study and discussion on professional roles in hoarding cases (challenges, abilities, and limitations) and how to best utilize roles to complement the process 


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Who Should Attend

Anyone who may serve or interact with someone who is struggling with hoarding issues. This may include social workers, counselors, therapists, or other health and human service professionals. Police and fire department personnel may also benefit from this program.


  • portrait of Marnie Matthews

    Marnie Matthews is a licensed clinical social worker and the founder of The Clutter Movement, an online resource dedicated to the treatment, consultation, and training related to Hoarding Disorder. Before starting The Clutter Movement, Marnie was Clinical and Program Director of the North Shore Center for Hoarding and Cluttering, an n4a 2016 award-winning program she developed in 2012. Marnie speaks regularly across the U.S. on all aspects of Hoarding and developed the Uniform Inspection Checklist (UIC), a universal and objective tool for assessing and addressing hoarded situations. The UIC is used nationwide, in Canada, and Australia to resolve hoarding cases. Marnie has been Vice President of the Board of Directors at The Hoarding Project and has chaired Middle Tennessee and North Shore Hoarding Task Forces. Marnie has also been a member of the Boston Hoarding Task Force and the Massachusetts Statewide Steering Committee on Hoarding. In addition to being a Graduate Level Field Instructor for Salem State University, Simmons College, and Denver University, Marnie also provides clinical supervision for social workers working towards clinical licensure. Additionally, Marnie works out of the Nashville OCD & Anxiety Treatment Center treating individuals and families impacted by Hoarding Disorder, Anxiety Disorder, OCD, and Depression.

CEU Information
Round logo with text "Approved Continuing Education Provider, NBCC"

Participants will earn 6 Contact Hours upon completion of this program.

UW-Eau Claire Continuing Education has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6669. Programs that do not qualify for NBCC credit are clearly identified. UW-Eau Claire Continuing Education is solely responsible for all aspects of the program.

Additional CEU Information by Profession: 

Wisconsin Social Workers

Our programs qualify as continuing education offered by an accredited university. The State Board recognizes contact hours for all listed programs.

Wisconsin Substance Abuse Counselors

The Wisconsin Department of Safety and Professional Services approves contact hours for programs consisting of relevant content taught by qualified presenters. Contact our office with questions about specific program approvals.

Wisconsin Licensed Marriage and Family Therapists

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Licensed Counselors

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Educators and School Psychologists

Continuing education programs from the University of Wisconsin campuses may qualify toward your Professional Development Plan (PDP).

Other Professions

Contact your professional board or organization for specific continuing education requirements.

Disability Accommodations

UW-Eau Claire Continuing Education encourages children and adults with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

Satisfaction Guarantee

University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning. If you are not completely satisfied with your learning experience after attending our program we will refund your registration fee. Please contact UW-Eau Claire Continuing Education for assistance.

Cancellation Policy

We understand life happens. Should you need to cancel your registration, you may substitute someone to take your place, at any time, at no cost to you. If we cancel a program, we’ll give you your money back.

If your program is 14 or more days away:
You may transfer once to any currently available program – no charge!
If you have to cancel, you will receive a refund, minus a 20% administrative fee.

If your program is less than 14 days away:
You may transfer once to any currently available program, plus a 20% transfer fee.
If you cancel, you will not receive a refund.

If you are registered and do not attend the program, you are responsible for the full fee.

Substitution, refund or transfer requests must be submitted in writing to UW-Eau Claire Continuing Education.

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