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Multi-Generational Teams: How to be an Effective Leader in the 21st Century

This program equips supervisors to lead successful teams that bridge the generational gap. Learn to manage five distinct generations, from recent grads to near-retirees, and unlock the strengths of each.

Key Program Information
Series Supervisory Management Certificate
Next Session Nov. 22, 2024 | 9 a.m. to 4 p.m.

Develop More Productive Teams

In today's workforce, there are five distinct generations with varying experiences, perspectives, and work styles. From recent graduates who are just starting their careers to individuals who have been working for over 50 years and are preparing to retire. Each generation brings its unique strengths and challenges to the table.

As a supervisor, it's crucial to take measures that ensure these individuals work together seamlessly, despite their differences.

While many courses on generational management focus primarily on Millennials and Gen Z, this program takes a comprehensive approach. It covers the characteristics of each generation currently present in the workplace, the challenges they face, and the best practices for managing them effectively as a collective whole. By participating in this course, you'll gain the necessary tools to build a cohesive and productive team that thrives in today's multi-generational workforce.

This program will provide supervisors with:

  • An enhanced understanding and appreciation for their workforce.
  • Motivation and engagement: Understand what motivates different generations and implement strategies to create a more engaging and productive work environment for all.
  • Retention and talent development: Equip yourself with the knowledge and skills to attract, retain, and develop talent across generations.
  •    Innovation and problem-solving: Leverage the diverse perspectives and skills of different generations to drive innovation and solve problems more effectively.

Who should attend

Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.


  • Man stands in front of a green tree. He is smiling and wearing a blue suit with a striped tie, and is slightly more in-focus than the tree behind him.

    Dana Johnson, from Wisconsin, is a career social worker, practicing in senior-level management in state government, county human services, an educator in higher education, and operating a consulting and professional development firm. His experience includes child welfare practice, policy, and reform; transformational organizational leadership and culture change, supervision of teams, continuous quality improvement, and dynamic equity, diversity, and inclusion efforts across micro, mezzo, and macro systems. 

CEU Information

Participants will earn 0.7 Continuing Education Units ( 7 Contact Hours) upon completion of this program.

Disability Accommodations

UW-Eau Claire Continuing Education encourages individuals with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

Cancellation Policy

We understand life happens. Should you need to cancel your registration, you may substitute someone to take your place, at any time, at no cost to you. If we cancel a program, we’ll give you your money back.

If your program is 14 or more days away:
You may transfer once to any currently available program – no charge!
If you have to cancel, you will receive a refund, minus a 20% administrative fee.

If your program is less than 14 days away:
You may transfer once to any currently available program, plus a 20% transfer fee.
If you cancel, you will not receive a refund.

If you are registered and do not attend the program, you are responsible for the full fee.

Substitution, refund or transfer requests must be submitted via email or phone call to UW-Eau Claire Continuing Education.

Registration for this program is not currently open. Registration will open on June 7, 2024.


Delivery format:


Standard fee:

Fee includes instruction and course materials.