Every organization gets things done through people. Effectively influencing employees to achieve maximum productivity and performance is the hallmark of effective leaders, which is what you’ll learn in this elective course.
|Categories||Professional and Workforce Development | Business | Degrees, Certificates, and Courses for Contemporary Learners|
|Series||Supervisory Management Certificate Program|
Who Should Attend
Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.
Every organization gets things done through people. Effectively influencing employees to achieve maximum productivity and performance is the hallmark of effective leaders. It’s a skill that is built over time, often based on trial and error. That trial and error can be minimized, though, through the insights and perspectives of industry experts—and management colleagues.
In this course, attendees will learn how to:
- Diagnose performance issues and uncover underlying employee motivations.
- Apply best practices for providing recognition and rewards.
- Improve the performance evaluation and feedback process.
- Shape positive employee attitudes and strengthen employee engagement.
- Effectively coach staff to influence desired actions.
- Learn how to influence people to get the results you want.
The art and science of effective employee influence are not taught— they're learned. Even experienced managers will benefit from the recent developments, expert insights, shared experiences and group discussions delivered in this program.
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take any six days of electives plus the three core courses to complete your certificate.
Let’s face it—expertise in a chosen career field doesn’t automatically make someone a good supervisor. Supervisors must learn important soft skills to confidently manage a team of people and do it well.
If you’ve been promoted to supervisor but aren’t sure you have the skills to supervise well; if you’re looking to advance into a supervisor position; or if you’ve been supervising a team for a while and have struggled through conflict and communication issues, a certificate in supervisory management may be just what you need!
Working for this certificate will help you:
- Gain confidence in your leadership skills
- Communicate better with your team
- Encourage your team to be more productive
- Deal with conflict effectively
- Find success and advance toward your career goals
Your instructors are experts in management and leadership who will share their knowledge, experiences, and best practices face to face. Learn and share insights with other students to really make the most of the seminars.
How the Certificate Works:
You’ll take three, 2-day core classes covering the most important supervisory skills (Learning to Lead; Orientation, Time Management, and Delegation; Employee Evaluation and Performance Management), plus six more days of electives in 1- or 2-day format that enhances specific skills you want to build on.
Each 2-day seminar earns you 1.3 Continuing Education Units (CEUs); each 1-day seminar earns you 0.65 CEUs. A total of 7.8 CEUs is required to earn your certificate. You can take up to five years to complete the program.
Not interested in taking the whole certificate? You can also take classes individually.
Bob Pecor, a professional effectiveness consultant, helps people identify solutions to performance problems focused on both the individual and the organization. His lifelong interest in understanding “why people do what they do” drives his commitment to helping people achieve results.