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Ethics and Boundaries: Stepping Forward When Colleagues Cross the Line

This interactive workshop equips human service professionals with the tools to navigate complex situations. Learn conflict resolution, communication styles, and how to address ethical dilemmas with clients and colleagues.

Key Program Information
Series Ethics and Boundaries
Next Session Dec. 13, 2024 | 8:30 a.m. to 12:30 p.m.

Navigating Difficult Conversations

Ethics & Boundaries has never been this fun to learn! You will learn and enhance professional skills in conflict resolution and understanding conflict theories. Exploring difficult crucial conversations; you will build skills in the 5 Essentials to Navigating Difficult Conversations with peers and gain the ability to hold colleagues accountable when needed. Communication styles and mitigation of risk is examined through personal and professional review of workplace culture. This workshop focuses on appropriate ethics and boundaries in client-social worker, therapist, counselor, and peer-to-peer relationships. Workbook activities, case scenarios and personal reflection will help develop ethical, reflective practices, communication skills, and cooperative confrontation when facing ethical challenges with clients, colleagues, and agencies. We will examine how appreciation in the workplace can relieve ethical dilemmas and improve decision-making. You will not learn this content anywhere else! 

Learning Objectives:

  • Understand the importance of client/patient rights; above and beyond the rights of clinicians and the agencies they represent.
  • Examining personal values and personality characteristics that encourage or hinder one’s ability to step forward and report unethical behavior.
  • Evaluate personal responsibility and choices made in one’s practice and how these choices have/have not prevented further ethical violations or improved ethical practice in the workplace.
  • Understand and apply the Code of Ethics and the Code of Conduct (MPSW 20), and our ethical principles and boundaries when making critical decisions in exposing ethical challenges in practice.
  • Demonstrate understanding of the Code of Ethics and Code of Conduct (MPSW 20), ethical principles, and boundaries applied to specific ethical dilemmas when confronting challenges with co-workers, utilizing the Nine Step Ethical-Decision Making Model.

This program meets Wisconsin Ethics and Boundaries continuing education requirements for human service professionals.

Who should attend

Human service professionals such as social workers, professional counselors, therapists, and psychologists.


  • Man stands in front of a green tree. He is smiling and wearing a blue suit with a striped tie, and is slightly more in-focus than the tree behind him.

    Dana Johnson, from Wisconsin, is a career social worker, practicing in senior-level management in state government, county human services, an educator in higher education, and operating a consulting and professional development firm. His experience includes child welfare practice, policy, and reform; transformational organizational leadership and culture change, supervision of teams, continuous quality improvement, and dynamic equity, diversity, and inclusion efforts across micro, mezzo, and macro systems. 

CEU Information

Participants will earn 4 Contact Hours upon completion of this program.

Additional CEU Information by Profession: 

Wisconsin Social Workers

Our programs qualify as continuing education offered by an accredited university. The State Board recognizes contact hours for all listed programs.

Wisconsin Substance Abuse Counselors

The Wisconsin Department of Safety and Professional Services approves contact hours for programs consisting of relevant content taught by qualified presenters. Contact our office with questions about specific program approvals.

Wisconsin Licensed Marriage and Family Therapists

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Licensed Counselors

Our programs qualify as required continuing education offered by an accredited university. The State Board recognizes contact hours for all programs.

Wisconsin Educators and School Psychologists

Continuing education programs from the University of Wisconsin campuses may qualify toward your Professional Development Plan (PDP).

Other Professions

Contact your professional board or organization for specific continuing education requirements.

Disability Accommodations

UW-Eau Claire Continuing Education encourages individuals with disabilities or other special needs to participate in our programs whenever possible. If you require a reasonable accommodation, please notify us at least two weeks in advance of the program so that appropriate arrangements can be made. Contact Continuing Education at 715-836-3636 / toll-free 866-893-2423, or use the Wisconsin Relay System (711). All requests are kept confidential.

An EEO/Affirmative Action employer, University of Wisconsin provides equal opportunities in employment and programming, including Title IX and ADA requirements.

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Standard fee:

Fee includes online interactive instruction and digital materials.